1. Information We Collect
We may collect personal and non-personal information, including:
Personal Information
Name, email address, phone number, mailing address, and payment details when you make a purchase or contact us.
Non-Personal Information
IP address, browser type, operating system, and other technical data.
Cookies
Information collected through cookies to enhance your user experience. (See Section 6 for details on cookies.)
2. How We Use Your Information
We use the collected information to:
- Provide and manage our services.
- Process orders, payments, and deliver signage products.
- Respond to inquiries and provide customer support.
- Send updates, promotions, or marketing communications (with your consent).
- Improve our website’s functionality and user experience.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
Service Providers
Third-party vendors who assist us in delivering services (e.g., payment processors, shipping partners).
Legal Compliance
Authorities when required to comply with applicable laws or regulations.
Business Transfers
In the event of a merger, sale, or transfer of assets, your information may be included.
4. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your data.
- Correction: Update or correct inaccuracies in your data.
- Deletion: Request deletion of your personal information, subject to legal requirements.
- Opt-Out: Unsubscribe from marketing communications by clicking the "unsubscribe" link in emails or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These may include:
- Essential Cookies: Necessary for website functionality.
- Analytical Cookies: To analyse website traffic and usage patterns.
- Marketing Cookies: To deliver personalised advertisements.
You can manage or disable cookies through your browser settings.
7. Data Security
We implement reasonable security measures to protect your information from unauthorised access, disclosure, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Sign Architects
Email: info@signarchitects.co.uk
Phone: +44 208 507 3395
Address: Unit 4 Pacific Wharf, Hertford Road, London, IG11 8BL